How do we collect your information?
We collect information about you when you contact us about our products and services using our enquiry forms on our website or when you sign up for our newsletter for Studio Fitness t through Mail Chimp.
What type of information is collected from you?
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you additional information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
The personal information we collect might include your name, email address, contact number, and information regarding what pages are accessed and when.
How do we use your information?
We need to collect and use information about people with whom we work in order to operate and carry out our functions. These may include members (current and past); current, past and prospective employees; clients; customers and suppliers. We must handle this information properly, however it is collected, recorded and used, whether it is on paper, or in computer records. We may use your information to:
- Notify you of changes to our services
- Send you communications which you have requested and that may be of interest to you.
- Reply back to you when you contact us using our contact forms
- Add you to our mailing list if you subscribed
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
How we handle personal/sensitive data?
- Use personal data in an efficient and effective way to deliver better services
- Strive to collect and process only the data or information which is needed
- Use personal data only for those purposes described when we collect it, or for purposes which are legally permitted
- Strive to ensure information is accurate
- Only keep information for as long as necessary
- Securely destroy data which is no longer needed
- Ensure the appropriate technical and organisational security measures are in place to safeguard information (including unauthorised or unlawful processing and accidental loss or damage of data)
- Ensure information is not transferred to third parties
- Ensure members are informed about their rights to access information
- Ensure that the rights of people about whom we hold information can be fully exercised under the GDPR 2018
- We will not sell or rent your information to third parties.
- We will not share your information with third parties for marketing purposes.
Choices you have
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email to email@example.com Studio Fitness, Marina Commercial Park, Centre Park Road, Cork, Ireland, Ireland.Tel: 021 4809151
How you can access and update your information
You have the right to ask for a copy of the information we hold about you. You can contact us to request this information or to ask us to delete or change it.
Security precautions in place to protect your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems by using secure servers and SSL (security certificates).
Online Booking System and Payments through Glofox
We will disclose your personal data to our service providers, including Glofox, which supplies our cloud business management platform and booking apps. Glofox is also subject to certain obligations with regard to the security of your personal data processed via the booking app.
However, your rights, as set out in this privacy statement in relation to your personal data processed through the Glofox Platform are owed to you by us, and you should contact us [at firstname.lastname@example.org, Studio Fitness, Marina Commercial Park, Centre Park Road, Cork, Ireland, Ireland.Tel: 021 4809151, if you have any queries in relation to the use of your personal data through Glofox.
Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about events, services and/or news we supply/publish. Users can subscribe to Email Alerts through an online automated process where they have given their explicit permission. The Email service is provided by Mailchimp. Subscriber personal details are collected, processed, managed and stored on behalf of us by Mailchimp in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through the individual messages sent. The type and content of marketing messages subscribers receive is clearly outlined at the point of subscription.
Use of ‘cookies’
Website Visitor Tracking
This website may use tracking software through Google to better understand how it is being used. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Google Maps widget (Google Inc.)
Adverts and Sponsored Links
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
We are concerned to protect the privacy of children aged under 18. If you are aged under18 ‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018. You have the right to ask us not to process your personal data for marketing purposes. We will usually request you to ‘Opt in’ for us to use your data. You can also exercise the right at any time by contacting us at email@example.com
In the occurrence that you want to make a complaint about how your personal data was gathered, how it is being processed by Studio Fitness (or third parties used by Studio Fitness) or you are not satisfied about how a complaint has been handled, you retain the right to lodge a complaint directly with the supervisory authority and Studio Fitness and also the Studio Fitness Data Protection Officer/ GDPR Owner.
For more details, please address any questions, comments and requests regarding our data processing practices email to firstname.lastname@example.org Studio Fitness, Marina Commercial Park, Centre Park Road, Cork, Ireland, Ireland.Tel: 021 4809151
We may monitor or record telephone calls for security purposes and to improve quality of services that we provide to you.
Please note that for your safety and the safety of others, CCTV is in operation throughout the building.